Corporate Headquarters: Cincinnati, Ohio

State of Incorporation: Ohio

Founded: 1999

Ownership: Privately Held

Contact Number: 513.381.3810

Digital Plus, Inc. is the leading retailer of wireless products and services in select Midwestern markets. Because we represent multiple carriers, Digital Plus occupies a unique position in the competitive wireless industry. We offer customers benefits that set us apart from carrier-operated wireless stores. Our customers can easily and meaningfully evaluate several product and service options side by side. We carry a comprehensive selection of wireless accessories and data add-on options. Customers further benefit from timely, efficient service by Digital Plus' on-staff, on-site, certified technicians.
 
Formed in October 1999, Digital Plus opened its first retail store in Cincinnati, Ohio.  We have now grown to over eight locations and a corporate sales team. Our goal is to proactively institute a smart-growth strategy. We will carefully identify and develop additional retail markets in the future. We will also continue to aggressively evaluate the wireless landscape to ensure that we offer the products that Digital Plus customers want and need.

Our Vision: We envision a movement toward "cutting the cord." Due to advances in technology and expanded add-on options, customers will opt for wireless as their only source for telephone service. We also see a significant expansion in demand for wireless data. Our company is poised to be the neighborhood source of choice for leading edge technologies.
 
Our Strategy: Digital Plus will be the pre-eminent retailer for mobile, voice, and data services for the markets in which we operate. We will maximize the customer experience by ensuring that our employees are the best trained and most knowledgeable in the field of wireless technologies.
 
Our Commitment: We are committed to our customers, our colleagues, the co-owners of our business, and the communities in which we operate.
We will honor these commitments by bringing integrity to every action, respect to every relationship, and excellence in everything that we do.
 
Affiliations: Digital Plus is authorized to sell wireless services and products on behalf of several national wireless carriers. They include:
 
Sprint Nextel
Boost Mobile

 
These carriers require a high level of customer satisfaction and ongoing training. We have met or exceeded those obligations in every case since our company's inception.
 
Operations: We have several operational advantages over other similar independent wireless retailers which allow us to provide the highest level of customer satisfaction in our markets. Some of our advantages include:

• All locations are fully networked with a real time point-of-sale system.
• Most of our personnel are certified to sell products and to repair and diagnose problems with customer phones.
• Stores are stocked with top-quality aftermarket and OEM accessories.
• Pre-Paid airtime cards are available from every major wireless carrier in our served markets.
• Employees are empowered to make the customer's retail experience the best it can be in every case.

While our competitive advantages have resulted in long-term success and sustained growth, we are continually refining our retail model. Our business has always been more than just selling a handset to a customer. We strive to consistently offer comprehensive, customer-centric products and services with the intention of developing long-term relationships with our customer base.

Management: The founding partners of our company have more than twenty years combined experience in the wireless industry. They have worked directly for carriers and leading technology companies. These opportunities have allowed our management team to introduce industry-proven, best practices into our strategy and operation. 

Andrew W. Crowl, Managing Partner

Andrew is responsible for the day-to-day operations of the corporation. Under his direction, the company has emerged as the market example for successful independent wireless stores. Digital Plus has become the top-performing Nextel retailer in the Cincinnati and Dayton, Ohio market areas.

Andrew acquired significant retail experience from RadioShack and Ameritech Cellular, where he was in retail management. In 1997, he helped launch the first PCS market in Ohio with GTE Wireless and was promoted to the position of distribution manager. After working with independent wireless retailers in the indirect channel, he shifted focus and launched his own wireless retail company. In 1999 he opened Digital Plus' first retail store in Cincinnati.

His hobbies include being a licensed amateur radio operator and travel. He resides in California, Kentucky with his wife and daughters.
 
Greg L. Leffel, Partner

Greg is the visionary behind Digital Plus. His guidance and direction helped Digital Plus grow to its current level. Greg heads the company's advertising and corporate sales team.

Greg got his start in wireless while working for a Sprint Cellular agent in Las Vegas. He moved back to Ohio and worked for Ameritech Cellular as a retail manager. In 1997 he moved to the CLEC side of telecommunications. He was an integral part of the launch success of Nextlink Communications in Columbus, Ohio. While working at Nextlink/XO Communications, his performance resulted in a promotion to sales manager in the Atlanta market. In 2001 Greg moved to Columbus, Ohio and worked in a newly created division of Qwest Communications. Greg recognized the growth opportunity that Digital Plus was creating in Cincinnati and joined our team full time in 2003.
 
Greg enjoys cheering the Ohio State Buckeyes to victory. He resides in Columbus, Ohio.